Service & Aftersales
Maximizing up-time – minimizing complexity
Reliable production requires more than the right equipment. It takes a service partner who understands your operations, speaks your language, and can act quickly when it matters. At PPS, our dedicated Service & Aftersales department ensures that your machinery keeps running efficiently and safely.
With more than 25 years of experience supporting pharmaceutical and related industries, we offer more than just repairs. We deliver long-term value through proactive support, tailored service agreements, and a strong local presence.
A service team that knows your industry
Unlike many in our field, PPS has its own in-house service organization. Our technicians are specially trained and have extensive experience in everything from installation to updating existing equipment, relocation of complete lines, and operator training. And we don’t limit ourselves to PPS-supplied machinery – we also service third-party equipment when needed.
Support when it matters most
Unscheduled downtime is expensive. That’s why we offer fast, responsive service when urgent issues arise. Our technical specialists are ready to act to get you back in operation. But we also believe that the best service is the one you never need. That’s why we offer tailored maintenance agreements, designed around your production schedule, to ensure optimal uptime and performance.
Full lifecycle support
From planning and project management to installation, validation, and ongoing optimization, we offer support for the entire equipment lifecycle. Whether you’re launching a new line or upgrading an existing setup, our team ensures seamless integration and efficient commissioning, with full documentation where required.
Spare parts and training
To minimize any production downtime, we support you with critical spare parts and consumables. That means faster delivery, fewer delays, and greater peace of mind.
Your production line is only as strong as the people running it. That’s why we provide necessary training for operators – covering operational routines and safety.
Why partner with PPS?
We offer end-to-end technical support backed by real industry experience. We serve pharma, biotech, medical devices, chemical, cosmetics and food production companies across Denmark, Sweden, Norway and Finland – with a strong focus on service and customer care.
Contact us today for more information about our service plans and how our Service & Aftersales offering can support your business.